Step 1
Analyse
We get to the bottom of the problem before we build anything. What a process actually needs rarely shows up in the brief.
Engineering agency for e-commerce and pharma
We build what's missing between your systems.
total10 is a small, specialised engineering agency. We connect, unify and automate processes, in pharma just as much as in e-commerce. One way of working, two worlds.
How we work
Understand first. Then give the best answer, not the fastest one.
What sets us apart isn't a single technology. It's the route we take to get there.
Small, focused, hands-on. You work directly with the people building it: no junior team, no hand-offs. Who's behind it and how we got here: about us.
Step 2
Research
We look for the best way to solve it instead of reaching for a standard template. The right answer beats the obvious one.
Step 3
Build to last
We build so every step stays traceable and the whole thing holds up, two years on and beyond.
Two routes in
One team, two worlds.
Pick your entry point. The same engineering discipline sits behind both.
E-commerce and digital
Shops that sell. Content that ranks.
Online shops on Shopify and Shopware, content, SEO and automation for SMEs. We run our own shops in production, on the same stack we recommend to you.
See e-commerce and digitalPharma IT
Software that completes rigid systems.
Non-GxP business applications, interfaces and portals that complete SAP landscapes, digitise processes and bring order to unclear projects.
See Pharma ITNeither a shop nor pharma? We build business applications and bespoke software for any industry that processes data and automates workflows. Built to measure
15+
years of e-commerce, web and development
24 h
to a reply on your enquiry
since 2016
pharma business applications in operation
German hosting
in the operator's ISO 27001 certified data centre, DPA under Art. 28 GDPR
The hardest proof is our own operation: we run our own online shops in production, on exactly the stack we recommend to our clients.
Portfolio
Selected references
Reference
rollenrampe.de
rollenrampe.de is a total10 GmbH B2B specialist shop for till and receipt rolls, thermal paper, thermal labels and cleaning forms, organised as a multi-shop cluster with seven industry-specific sales channels on a single Shopware 5 platform.
View projectReference
rasensamen-kaufen.de
rasensamen-kaufen.de is a total10 GmbH specialist shop for lawn seed, wildflower meadows, livestock and horse-pasture seed, and lawn fertiliser. Online since 2016, with objective variety data based on official lawn trials from the German Federal Plant Variety Office (Bundessortenamt).
View projectReference
samen.de
samen.de is a Shopware 5 shop built and run by total10, showing what's possible when technology and industry know-how work hand in hand. We're responsible for the technology, layout, content and conversion optimisation. As experienced operators of our own shops, we know what actually matters: measurable performance, strong UX and sustainable growth.
View projectCase Studies
Proof in practice
Case Study
One QR code on every appliance: from EU obligation to service portal
Since 2021, every EU energy label has had to point via QR code to the European product database, EPREL. For an international household-appliance manufacturer, we turned that into more than a compliance box-tick: a QR platform that routes every scan to the right destination depending on context, and a multilingual service portal covering over 600 products, both living off the same data foundation.
Read the case studyCase Study
The self-driving content machine
An established mid-market online shop with several thousand specialist products that need real explanation, multiple country shops and a large trade magazine faced a scaling problem: high-quality, search-strong content, complete with imagery, internal linking and multiple languages, can't be produced by hand at the volume required. We built a fully automated content machine for it that generates, illustrates, translates and even voices articles, running autonomously round the clock.
Read the case studyCase Study
Straight to the patient, without ever touching their data
Pharma manufacturers have to get material to the people at the other end of the supply chain: doctors, pharmacies and patients. The sensitive part is the data. Whoever's ordering is often a patient, and a manufacturer neither wants nor is allowed to manage their details. We build lean, gated ordering microsites that solve exactly that: patients and healthcare professionals request free material directly, the manufacturer never sees their data, and fulfilment runs fully automatically through the logistics provider.
Read the case studyVoices
What clients say
total10 impresses us with their professionalism and sheer expertise. Communication stays uncomplicated and solution-focused. The team isn't out to rush through tasks; they build results that hold up and win us over as a client. We're looking forward to bringing more innovative ideas for our online shop to life together.
Birte Mai
Project Lead / Technical Marketing
Our IT infrastructure brings together a whole host of connections: our own systems, our clients' systems, and the delivery service providers. You don't hear anything about a good interface in day-to-day operations, and the t10 routes fall squarely into this category. The data arrives where it's supposed to, the automation behind the scenes does its job, and if something does go wrong, Niels looks into it straight away. In a regulated environment, everything must also be traceable, which suits us very well here.
Michael Hoffmann
Digital Lead | Operations, pharma logistics provider
In total10 I've found the perfect agency for my online shop. Whether it's development work, design tweaks or simply a bit of good advice, the team is always quick to help and knows exactly what they're doing. What I value most is the personal side of the work: at t10 you never feel like "just another customer". We've successfully delivered several projects together, and the speed and expertise impress me every time. A clear recommendation for anyone looking for a reliable partner in e-commerce.
Michael Wiesner
Goldschmiede Wiesner OHG
Let's talk about your project.
Pharma process or online shop, tell us where it's stuck. We'll reply within 24 hours.