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Glossary B

Glossary · Pharma

Business application

Area
Pharma IT
Related
Non-GxP, Microsite, WMS

In general terms, a business application is software used to perform or support business functions.

That general description comes from the Kompass der föderalen IT-Architektur ('compass of the federal IT architecture'), published by FITKO, the federal IT co-operation of the German public sector. The page uses the German term 'Fachapplikation' and is marked as a draft. The German Federal Office for Information Security (BSI), in its IT-Grundschutz-Kompendium, counts individually customised business applications, such as personnel administration software, as bespoke software. We found no definition of the term in law or in any standard.

We use the term more narrowly, for software that covers processes off-the-shelf products do not fit. Examples include customer portals, B2B ordering portals and automated workflows. Projects often start with a remark such as 'Our SAP can't do that.' These applications run alongside the standard systems, whether SAP or another ERP system, a WMS or an e-commerce platform. Instead of replacing those systems, they connect to them through APIs and secure file transfer (SFTP).

The ordering microsites we build for pharma manufacturers are one example (see Microsite). Our first business application for a pharma logistics provider went live in 2016. We run these applications ourselves and keep developing them.

Where the term appears

Sources

  1. Kompass der föderalen IT-Architektur: Schicht Fachapplikationen (opens in a new tab)

    FITKO (Föderale IT-Kooperation) accessed

  2. IT-Grundschutz-Kompendium, Edition 2023, Baustein APP.7 Entwicklung von Individualsoftware (opens in a new tab)

    Bundesamt für Sicherheit in der Informationstechnik (BSI) accessed

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